How do I resolve the following error, which occurs when attempting to start QuickBooks?

Your user account for Windows was created with Restricted access to system resources. This will prevent QuickBooks from operating properly. Please contact your system administrator and ask him or her to grant you Standard user rights.

This issue may occur if you are set up as a "Restricted User." (When creating users, Microsoft Windows 2000 and Microsoft Windows XP Professional uses Restricted User for the Group Membership by default.)

If you are logging on to the workstation as a "Domain User," you may be assigned to theUsers Group and you will automatically have restricted user rights to the local computer. Only Domain Users with Administrator rights have full access to the local computer by default, although other users can be manually given rights to that computer.

To resolve this error, the system administrator must grant you Standard user rights to the local computer. You will maintain any restricted rights that are set up on the server for all other network resources and workstations.

The following steps need to be performed by the system administrator:

1. Open the Control Panel.
   • Microsoft® Windows® 2000: From the Microsoft® Window® desktop, click Start, choose Settings, and then select Control Panel.
   • Microsoft® Windows® XP: From the Microsoft® Window® desktop, click Start, and then select Control Panel.

     Note: If you are running Windows XP in Classic view, follow the for Windows 2000.

2. Double-click the Users and Passwords icon. (In Windows XP, this icon is labeled User Accounts.)

3. If the user who requires access is listed, verify that the name listed in the Domain column is the domain name used when the user logs on to this computer. If they only use this local workstation, it should be the name of the computer.

4. If the local computer name is used, then the user can log on to the workstation only. If the user needs to be able to access the network and use QuickBooks as well, or if you need to add this user, follow these steps:

   1. Within the Users and Passwords window, click the Users tab, and then click the Add button.
   2. In the Add New User window, enter the User name and Domain. (This should be the user name and domain that the user enters to log on to the network.)
   3. Click Next.
   4. Click Standard user(Power Users Group).
   5. Click Finish.

5. Click OK.

Note: These instructions are valid only if you are part of a Domain in Microsoft& reg; Windows® XP or 2000. If you are part of a Workgroup, please see this article. Remember Windows Domain security can often involve several levels of permissions, depending on the complexity of your network. Your system administrator will be able to address any specific steps in addition to the above that may be required for your network.