QuickBooks
Customer Service Center
Account and order information at your fingertips
Get answers to your questions about orders, licensing, account maintenance and returns by clicking on the links below.
Ordering from Intuit
Placing an order online
Checking the status of a QuickBooks order
Estimating product delivery time
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Product Activation/Licensing
Request a replacement license number
Purchasing an additional license
Transferring ownership of a QuickBooks license
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Refunds and Returns
Requesting a refund
Refund time line once Intuit has received a returned product
Exchanging or returning a QuickBooks product
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Account Maintenance
Changing your credit card information or updating your account information
Recovering or resetting your QuickBooks Online Account password
Updating or specifying customer contact preferences
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Subscriptions and Support Plans
Modifying your support plan
Canceling a QuickBooks monthly support plan
Canceling and requesting a refund for the QuickBooks Annual Support Plan
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Online Services
Questions about online financial service charges
Online Backup
Merchant Account Services
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Sales Tax
How Intuit calculates sales tax charges
Removing the sales tax from an eligible organization or agency
Federal tax ID number for Intuit
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ProAdvisors
Benefits of being a Certified QuickBooks ProAdvisor
ProAdvisor Program Terms and Conditions
How do I access Certified ProAdvisor logos?
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